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Thread: MT4 FAQs

  1. #1
    Anthony Park is offline Moderator
    Join Date
    Jan 2006
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    39

    MT4 FAQs

    MT4 FAQs

    FXCM standard clients can take advantage of FXCM’s New and Improved MetaTrader 4 Platform.

    FXCM has upgraded its MT4 platform to integrate seamlessly with our No Dealing Desk forex execution. This means no 3rd party bridges and no auto account syncs. We now offer more features to enhance your MetaTrader 4 trading experience.

    New FXCM MetaTrader 4 Features:

    Set SL/TP Pre-Execution - Set Stop Loss and Take Profit orders while opening a new trade
    0.01 (Micro) Lots - Trade more precise lot sizes for tighter risk management
    Partially Close Positions - Control when and how much of a position you want to close
    More instruments - Exotic Currency pairs such as:
    USD/ZAR, USD/SGD, USD/HKD, SGD/JPY, USD/TRY, EUR/TRY, USD/RUB, EUR/HUF, USD/HUF


    What is the minimum to open an account?

    The minimum for FXCM's MetaTrader 4 platform is $2,000.

    How do I register for a demo account?

    You can register for an FXCM MT4 demo account quickly and easily via our website:
    US Clients - Click here
    International Clients - Click here
    Australian Clients – Click here


    How do I open a live account?
    Applying for an FXCM MT4 account is quick and easy. The online application only takes 10 minutes to complete and can be accessed at the following links:

    US Clients - FXCM LLC (US): Click Here.
    International Clients - FXCM LTD (UK): Click Here.
    Australian Clients - FXCM Australia: Click Here.


    Why do orders get rejected due to "off quotes"
    An order may be rejected if the requested price is no longer available. Using the maximum deviation feature in the instant order window can reduce the number of rejected orders due to off quotes. When maximum deviation is unchecked or a deviation of 0 is selected, the trader is indicating his order may be executed only at the exact price requested, or not executed at all. If you elect to accept a range of deviation to raise the probability of having an order executed, the order will be filled at the best price available within the specified deviation. If the order cannot be filled within that deviation range, the order will again be rejected.

    Can I trade Micro lots?
    Yes! The minimum trade size with FXCM is 1K. This is represented as a volume of 0.01 in the MetaTrader platform.

    Trade Context is Busy
    To resolve the error message Trade Context is Busy, log out and log in to the FXCM Metatrader 4 platform. This message appears if the cancel button is pressed while an order is in the process of execution.

    Does MT4 have the same NDD price feed as the FX Trading Station?
    Yes.

    Will I be able to upload my Expert Advisor?
    Yes.

    Will phone orders be allowed?
    Phone dealing is available but only to place stops/limits to close an open position. Market orders or stop/limit entries are not available via phone.

    Will I have access to SMS and email?
    FXCM MT4 now offers clients access to SMS and email alerts, which can be set up on the trading station. Please note that SMS is only available for US phones. For more information on Mobile Price Alerts, click here.

    Is MT4 mobile trading platform available?
    At this time most FXCM MT4 accounts have access to the mobile trading platform, however some MT4 accounts do not. Contact FXCM Financial Services to see if your MT4 account is enabled for mobile access.

    Will I be able to manage other people's accounts?
    Initially FXCM will not be offering the MT4 MultiTerminal software. This is a feature that we may be offering in the future.

    Will fractional pips be offered on MT4?
    Yes.

    Will I be able to open a EUR, GBP, AUD, CAD or JPY MetaTrader accounts?
    Yes! FXCM is now offering FXCM's MT4 accounts denominated in USD, EUR, and GBP.

    Will hedging be automatically enabled?
    Yes.

    Will I be able to download the software on my Macintosh computer?
    The MT4 software will only be available for Windows based applications.

    Will I have access to DailyFX+?
    Yes. All FXCM live account holders have access to DailyFX+View a tutorial of the site here: DailyFX+ Overview

    Will I be able to use the MT4 and FXTS software interchangeably?
    FXCM MetaTrader 4 login credentials grant a user with access to the FXCM Trading Station platforms. Therefore, FXCM MetaTrader 4 account holders can place and manage trades and orders through the FXCM Trading Station platforms. Account details for retail clients (e.g. orders, trades, P/L, margin, equity) will match on all of these platforms and their statement of records. However, please note that some functionality available on the FXCM Trading Station platforms may not be available on the FXCM MetaTrader 4 platform.

    Will one-click/double-click features be available on MT4?
    No. This feature is only available through the FX Trading Station.

    Will MT4 allow for partial fills on large orders.
    No. Orders to open and close trades, as well as take profit (TP) orders execute Fill or Kill. These orders only execute if they can fill in their entirety at the requested price. These orders cannot be broken up and filled at multiple prices.

    Will there be order size limits on MT4?
    FXCM MetaTrader 4 allows for order sizes up to 50 million per trade. Traders have the ability to trade incremental sizes (multiple orders of 50 million for the same pair).

    Will my client terminal need to be on for the trailing stop to execute?
    Yes. This is a limitation of the MetaTrader software. This is not the case when trading via FXCM’s FX Trading Station.

    Can I have two accounts show in the MT4 client terminal?
    Only one account will show at a time in the MT4 Client Terminal.


    FXCM PROGRAMMING SERVICES

    * Strategy Consulting - Forex Programming Services| Learn Automated Trading Strategies
    * Custom Applications - Custom Forex Trading Application | Forex Trading Systems
    * Request a Quote (RFQ) - FXCM

    What Programming languages do you offer?
    Our programmers are able to help clients implement their automated strategy designs on platforms such as TradeStation, MetaTrader, among other, upon request.

    What is the cost for programming services?
    The standard hourly service rate is $100.

    What are some examples of application created by the FXCM Programming Services Team?

    The following are examples of basic applications that FXCM has created that illustrate the diverse abilities of the FXCM Programming Services Team.

    * Orders2Go FXCMRTD is an application developed using Visual Basic which allows users of Microsoft Excel to extract trading information such as bid, ask, high, low, contract size and other related information from their trading account.
    * Order2Go Alerter emails traders when a trade is either opened or closed, or when a pre-set price is reached.
    * FXCM Rates & News is a Google desktop gadget that update rates and news in real-time.

    Where can I access and download APIs?

    Users with API access can download permitted APIs on FXProgrammers.com. Other users can view details and request access to the available APIs. Click Here for more information on FXCM Programming Interfaces (APIs).

    How can I get started with FXCM Programming Services?
    If you would like FXCM Programming Services to develop custom software for your trading or have questions regarding project possibilities please e-mail consulting@fxcm.com or via telephone at 212-897-7660, ext. 719085.
    Last edited by OpsEdits; 07-05-2012 at 07:32 AM.

  2. #2
    gpliego is offline Member
    Join Date
    Nov 2010
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    30
    Hello,

    Could you please advise if demo MT4 accounts are not available yet?

  3. #3
    Julius at FXCM's Avatar
    Julius at FXCM is offline DailyFX Administrator
    Join Date
    Nov 2010
    Posts
    1,631
    Hello gpliego, and thank you for your post!


    Are FXCM MT4 demo accounts available at this time?

    Yes they absolutely are gpliego! Please click on the link below that corresponds to your account type for instructions on how to open an FXCM MT4 demo account:


    Live FXCM MT4 accounts are available for standard accounts, which also have the functionality of trading micro lots (increments of 1K) available and offer many advantages over micro accounts.


    What advantages do standard accounts have over micro accounts?

    Some of the advantages to holding a standard account include but are not limited to:




    • Different account denominations.

    • Different account types and platforms.

    • Plus much more!

    Please click here for more information on the advantages of having a standard account.


    The minimum starting balance for a standard account is $2000. Please let me know if a standard account would be something of interest to you, and I will be more than happy to put you in touch with a specialist who can go over all your options. For anyone reading this that is interested in opening a micro account, you can open one by clicking on the link below:




    For those interested in opening a micro account, please let me know when you have submitted your application and I would be more than happy to help you with the depositing process. Thank you in advance for your time and I look forward to hearing from you soon.


    Thank you again for your post gpliego! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

    Quote Originally Posted by gpliego View Post
    Hello,

    Could you please advise if demo MT4 accounts are not available yet?
    Last edited by OpsEdits; 07-05-2012 at 07:33 AM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  4. #4
    skinnypig is offline Member
    Join Date
    May 2010
    Posts
    9
    [QUOTE=Anthony Park;267236]MT4 FAQs

    FXCM standard clients can take advantage of FXCM’s New and Improved MetaTrader 4 Platform.

    FXCM has upgraded its MT4 platform to integrate seamlessly with our No Dealing Desk forex execution. This means no 3rd party bridges and no auto account syncs. We now offer more features to enhance your MetaTrader 4 trading experience.

    New FXCM MetaTrader 4 Features:

    Set SL/TP Pre-Execution - Set Stop Loss and Take Profit orders while opening a new trade
    0.01 (Micro) Lots - Trade more precise lot sizes for tighter risk management
    Partially Close Positions - Control when and how much of a position you want to close
    More instruments - Exotic Currency pairs such as:
    USD/ZAR, USD/SGD, USD/HKD, SGD/JPY, USD/TRY, EUR/TRY, USD/RUB, EUR/HUF, USD/HUF

    Hi Anthony,

    How could I trade CFDs and Stock Indices on MT4?

    Thank you in advance for your kind help.

    skinnypig

  5. #5
    Julius at FXCM's Avatar
    Julius at FXCM is offline DailyFX Administrator
    Join Date
    Nov 2010
    Posts
    1,631
    Hello skinnypig, and thank you for your post!


    How can I add Gold and Silver for trading with an FXCM UK (LTD) / FXCM Australia (AU) account?

    Adding symbols on the FXCM MetaTrader4 platform is fast and easy! All you need to do is right click anywhere inside of the "Market Watch" window which is to the left of the platform by default.



    From there you can click on "Symbols" to choose which ones you'd like to see or "Show All" to see them all.




    Thank you again for your post skinnypig! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

    [QUOTE=skinnypig;1463942]
    Quote Originally Posted by Anthony Park View Post
    MT4 FAQs

    FXCM standard clients can take advantage of FXCM’s New and Improved MetaTrader 4 Platform.

    FXCM has upgraded its MT4 platform to integrate seamlessly with our No Dealing Desk forex execution. This means no 3rd party bridges and no auto account syncs. We now offer more features to enhance your MetaTrader 4 trading experience.

    New FXCM MetaTrader 4 Features:

    Set SL/TP Pre-Execution - Set Stop Loss and Take Profit orders while opening a new trade
    0.01 (Micro) Lots - Trade more precise lot sizes for tighter risk management
    Partially Close Positions - Control when and how much of a position you want to close
    More instruments - Exotic Currency pairs such as:
    USD/ZAR, USD/SGD, USD/HKD, SGD/JPY, USD/TRY, EUR/TRY, USD/RUB, EUR/HUF, USD/HUF

    Hi Anthony,

    How could I trade CFDs and Stock Indices on MT4?

    Thank you in advance for your kind help.

    skinnypig
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  6. #6
    skinnypig is offline Member
    Join Date
    May 2010
    Posts
    9
    [QUOTE=Julius at FXCM;1464091]Hello skinnypig, and thank you for your post!


    How can I add Gold and Silver for trading with an FXCM UK (LTD) / FXCM Australia (AU) account?

    Adding symbols on the FXCM MetaTrader4 platform is fast and easy! All you need to do is right click anywhere inside of the "Market Watch" window which is to the left of the platform by default.



    From there you can click on "Symbols" to choose which ones you'd like to see or "Show All" to see them all.




    Thank you again for your post skinnypig! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

    Hi Julius,

    There does not appear having those symbols on the Demo Account FXCM MetaTrader 4 Version 4.00 Build 445 (09 Nov 2012).
    Did I make any mistake?
    Anyhow Thank you again for your kind help.

    Skinnypig

  7. #7
    Julius at FXCM's Avatar
    Julius at FXCM is offline DailyFX Administrator
    Join Date
    Nov 2010
    Posts
    1,631
    Hello again skinnypig, and thank you for your post!


    Why can't I see Gold and Silver on my FXCM MetaTrader 4 demo account?

    If you right clicked in the Market Watch window and clicked on "Show All" but you're not able to see Gold and Silver then it's probably because you have an FXCM LLC (US) demo account. Please click on the link below that corresponds to the type of FXCM Metatrader 4 demo account that you would like:


    Please make sure not to choose the United States as your country of residence when you create the demo.

    If you are still having trouble after creating a new demo then please send me as much information as you can about the issue along with any screenshots you can provide and I would be more than happy to continue to troubleshoot the issue with you.

    Please let me know either way whether or not you are able to resolve this issue. Thank you in advance for your time and I look forward to hearing from you soon!


    Thank you again for your post skinnypig! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

    [QUOTE=skinnypig;1464116]
    Quote Originally Posted by Julius at FXCM View Post
    Hello skinnypig, and thank you for your post!


    How can I add Gold and Silver for trading with an FXCM UK (LTD) / FXCM Australia (AU) account?

    Adding symbols on the FXCM MetaTrader4 platform is fast and easy! All you need to do is right click anywhere inside of the "Market Watch" window which is to the left of the platform by default.



    From there you can click on "Symbols" to choose which ones you'd like to see or "Show All" to see them all.




    Thank you again for your post skinnypig! Please feel free to post with additional questions or contact me directly at julius@fxcm.com



    Hi Julius,

    There does not appear having those symbols on the Demo Account FXCM MetaTrader 4 Version 4.00 Build 445 (09 Nov 2012).
    Did I make any mistake?
    Anyhow Thank you again for your kind help.

    Skinnypig
    Last edited by Julius at FXCM; 12-11-2012 at 06:08 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

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