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  1. #1
    dan89 is offline Member
    Join Date
    Oct 2011
    Posts
    3

    MISSING INFORMATION FROM ENTRY/STOP/LIMIT ORDERS

    Hi, I was just wondering why the number of pips has been removed from the entry stop and limit entry lines on the chart. The labels to the side used to display the number of pips in brackets of the stop loss and limit lines ? How can I get this feature back/enable it again ?

    Kind Regards
    Dan

  2. #2
    Julius at FXCM's Avatar
    Julius at FXCM is offline DailyFX Administrator
    Join Date
    Nov 2010
    Posts
    1,631
    Hello dan89, and thank you for your post!


    Why has the "In Pips" for stop and limit order tags from the charts been removed?

    We removed this feature because of display issues that existed for some accounts. We had to remove this from the new version of the charts in order to ensure the calculations are correct across all order types and account position maintenance settings.

    To ensure accurate and consistent data is shown, the amount of pips has been removed in the latest version. Instead of displaying distance in pips, you will now see the rate itself when you move the stop / limit lines on the chart.

    We apologize for any inconvenience this causes you, and I will pass along your feedback to see if we can bring that feature back in future versions. I can tell you right now that it is very likely that this feature will return, although I would not be able to tell you when. For now what I would recommend is what my colleague Rob at FXCM recommended and use the built in ruler tool if you would like to estimate how far the stop / limit is away from your entry. One thing that I also do is measure distances on the charts in terms of pips with the ruler tool before I place my orders. Additionally, I highly encourage to always have a calculator handy when working with the platform. Calculating the difference of prices in terms of pips is fast and easy. Please click here and here for more information.

    It looks like forum member meini has created an indicator that will show your stops and limits on the charts in terms of pips. Please click here to see his indicator.

    Also please click here for some more ideas about how to set up stop and limit orders on your platform.


    Thank you again for your post dan89! Please feel free to post with additional questions or send me an email directly at julius@fxcm.com

    Quote Originally Posted by dan89 View Post
    Hi, I was just wondering why the number of pips has been removed from the entry stop and limit entry lines on the chart. The labels to the side used to display the number of pips in brackets of the stop loss and limit lines ? How can I get this feature back/enable it again ?

    Kind Regards
    Dan
    Last edited by Julius at FXCM; 02-16-2012 at 07:39 PM.
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