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Thread: account

  1. #1
    Trader300 is offline Registered User
    Join Date
    Sep 2011
    Posts
    1

    account

    my account states it is locked
    i had deposit funds several days ago and still not in account

  2. #2
    Rob at FXCM's Avatar
    Rob at FXCM is offline DailyFX Administrator
    Join Date
    Apr 2010
    Posts
    1,885
    Hi Trader300,

    Thank you for your post!

    I have forwarded your message to our Operations department and they should be contacting you shortly via email. Due to the personal nature of this request, feel free to email me personally at rob@fxcmmicro.com if you have any further questions.

    Have a great day!

    Rob

    PS - Please note that I changed your Forum name from your account number to "Trader300". This is a public forum where it is important to not disclose personal information. If you would to request a new Forum name, please email me at rob@fxcmmicro.com. I can create one for you!

    Quote Originally Posted by Trader300 View Post
    my account states it is locked
    i had deposit funds several days ago and still not in account
    Add your post to join the conversation or contact me directly at rob@fxcm.com!

  3. #3
    pamajaap is offline Registered User
    Join Date
    Sep 2013
    Posts
    2

    change of account type

    hallo Rob

    I have a MT4 account type. I discover that it this type donn't have de possibility of trailing stops. Due to this lack I want to change mine account type to the fxcm trading station.
    Is this possible?


    wfr

    rsb

  4. #4
    Rob at FXCM's Avatar
    Rob at FXCM is offline DailyFX Administrator
    Join Date
    Apr 2010
    Posts
    1,885
    Hi pamajaap,

    Thank you for your post!

    You can transfer your current funds to a new Trading Station account by logging into www.myfxcm.com. Select "Add New Account..."

    Choose a Trading Station account and choose the option to transfer your entire balance to the new account. You she up and running in 24-48 hours. Let me know if you have any other questions. Thanks and have a great day!

    Rob
    rob@fxcm.com


    Quote Originally Posted by pamajaap View Post
    hallo Rob

    I have a MT4 account type. I discover that it this type donn't have de possibility of trailing stops. Due to this lack I want to change mine account type to the fxcm trading station.
    Is this possible?


    wfr

    rsb
    Add your post to join the conversation or contact me directly at rob@fxcm.com!

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